Privacy Policy
Last updated: March 2026
1. Introduction
FairEats ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you use our food delivery platform at https://fair-eats.com.
2. Information We Collect
When you create an account, place an order, or register as a driver on the FairEats platform, we may collect information such as:
- Full name
- Phone number
- Email address
- Delivery address
3. How We Use Your Information
This information is used to:
- Process and manage food orders
- Send order confirmations and delivery updates via SMS
- Notify drivers about delivery requests via SMS
- Provide customer support
4. SMS Communications and Consent
By providing your phone number during registration, checkout, or driver signup, you expressly consent to receive transactional SMS messages from FairEats related to your orders, deliveries, and account activity.
These messages may include order confirmations, pickup notifications, driver assignments, and delivery updates. Message frequency varies based on user activity. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP.
FairEats does not share, sell, or rent your phone number or SMS opt-in information to third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
5. Data Sharing
FairEats does not sell, rent, or share personal information with third parties for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website with a new "Last updated" date.
8. Contact Us
For questions about this Privacy Policy, please contact us at support@fair-eats.com.